Green Bean

Terms & Conditions

Last updated: March 20, 2026

1. Agreement to Terms

By accessing or using Green Bean's services, including meal delivery, meal plans, and nutrition coaching, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

Green Bean provides:

  • Structured meal plans (weight loss, performance, lean plans)
  • Daily takeaway meals
  • Nutrition coaching services
  • Meal pickup and delivery in Kampala, Uganda

3. Orders and Payment

3.1 Placing Orders: Orders can be placed via WhatsApp or through our approved channels. All orders are subject to availability and acceptance.

3.2 Payment Terms: Payment is required at the time of order or as agreed upon for subscription meal plans. Accepted payment methods include mobile money and bank transfer.

3.3 Pricing: All prices are listed in Ugandan Shillings (UGX) and are subject to change without notice.

4. Meal Plans and Subscriptions

4.1 Commitment: Meal plans may be offered on a daily, weekly, or monthly basis. Subscription terms will be clearly communicated at the time of purchase.

4.2 Modifications: You may request changes to your meal plan based on availability. Please contact us at least 24 hours in advance.

4.3 Cancellations: Cancellation policies vary by plan. Daily orders can be cancelled with 24 hours notice. Weekly/monthly plans require advance notice as specified in your agreement.

5. Delivery and Pickup

5.1 Delivery Areas: We deliver within Kampala, Uganda. Delivery fees may apply based on location.

5.2 Pickup: Meals can be picked up at our kitchen location (CrossFit Kampala, Naguru) during operating hours.

5.3 Delivery Times: We aim to deliver within the agreed timeframe. Delays may occur due to traffic or unforeseen circumstances.

6. Food Safety and Allergies

6.1 Allergen Information: It is your responsibility to inform us of any food allergies or dietary restrictions before placing an order.

6.2 Cross-Contamination: While we take care to prepare meals according to your specifications, our kitchen handles various ingredients and we cannot guarantee cross-contamination will not occur.

6.3 Freshness: Meals are prepared fresh daily. Please consume within recommended timeframes and follow storage instructions provided.

7. Nutrition Coaching

7.1 Professional Guidance: Our nutrition coaching services provide general guidance and are not a substitute for medical advice. Always consult a healthcare provider before starting any diet or wellness program.

7.2 Results: Individual results vary. We do not guarantee specific outcomes from following our meal plans or coaching programs.

8. Refunds and Complaints

8.1 Quality Issues: If you receive a meal that does not meet quality standards, please contact us immediately. We will assess the issue and provide a replacement or refund at our discretion.

8.2 Refund Policy: Refunds are evaluated on a case-by-case basis. Meal plans are generally non-refundable once prepared.

9. Limitation of Liability

Green Bean shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

10. Intellectual Property

All content on our website, including text, images, logos, and meal plans, is the property of Green Bean and protected by copyright laws. You may not reproduce or distribute our content without permission.

11. User Conduct

You agree to:

  • Provide accurate information when placing orders
  • Not use our services for unlawful purposes
  • Respect our staff and delivery personnel
  • Pay for services rendered in a timely manner

12. Governing Law

These Terms & Conditions are governed by the laws of Uganda. Any disputes shall be resolved in the courts of Kampala, Uganda.

13. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

14. Contact Information

For questions about these Terms & Conditions or our services, please contact:

Green Bean

Location: CrossFit Kampala, Naguru, Kampala, Uganda

WhatsApp: +256 781 719687

WhatsApp: +256 772 774512

By using Green Bean's services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.